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Technology & Media Services


General Information:

Technology/Media Services is located on the lower floor of the Tamarack Hall. Scheduled hours are Monday through Friday from 7:30 a.m. to 4:00 p.m. Technology/Media Services is closed on weekends and College holidays. Summer Session days and hours are Monday through Thursday 7:00 a.m. to 5:30 p.m.

Department Services:

Classroom Equipment: Most classrooms are equipped with basic items such as an overhead projector, projection screen, a VCR and a video monitor. A more complete inventory of media equipment is available on request, including video/data projectors, DVD players, 35mm slide, CD players,. Items not usually stationed in a certain classroom can be delivered for temporary, and occasionally long- term use. If a classroom or other facility does not have an item of media equipment that is needed, contact Wendy Link, ext. 5122. Technology/Media Services is staffed from 7:30 a.m. to 4:00 p.m. Monday through Friday. Requests should be made as early as possible to avoid conflicts in scheduling.

Requesting a Media Setup:

To schedule or request a Media Setup or additional equipment for a classroom please contact Wendy Link at 588-5122

Telephones: If you need assistance using the campus telephones, please call Fred Grolle, 209.588.5124

Reporting a Technology or Media Problem:

To report a technology problem please contact one of the following numbers:

Technology Department 209.588.5222
Hardware or Software Support 209.588.5221
Voicemail, Email and Phone Support 209.588.5124
Media Services 209.588.5122
Columbia College Website 209.588.5122

Technologies provided by YCCD District offices:

Much of the technology in use at Columbia College is provided by the Yosemite Community College District IT department, such as the installation and maintenance of the Datatel colleague system, networking, email, VOIP phone system, voice mail, web hosting and many more software applications.

The Columbia technology department does on-site install and maintenance of the networking and phone systems in conjunction with District networking staff. The on-site support for district provided technology further ensures support is readily available for increased stability and reduced downtime during a hardware failure.

The District has standardized on the Blackboard Learning System. The system is hosted thru a contractual agreement between Blackboard and District Offices. The Blackboard learning system is monitored and maintained blackboard-hosting services including nightly backups of all data; the District IT department maintains the connection between Blackboard and the Datatel colleague ERP system. Columbia College instructors maintain their own course content.

The Technology and Media Services department does not support Blackboard learning system product and cannot support development of class shells or course content. Faculty members requiring help with Blackboard should contact the ITC at 588-5011.