Columbia College
Professional Development Institute
The Professional Development Institute can deliver any of these training options to your company's door or provide customized training on any program pertinent to your company's training goals. Contact us to find out how our workshops will help strengthen and improve workplace performance.
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Communication in the Workplace
Customer Service
Team Building
Time Management
Decision Making and Problem Solving
Cultural and Generational Diversity
Managing Organizational Change
Attitude in the Workplace
Value and Ethics
Stress Management
Conflict Resolution
Leadership in the 21st Century
Effective Meeting Design
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Upcoming events and classes...
Attitude in the Workplace
Having the right attitude has a positive impact on the workplace and our interactions with internal and external customers. Explore how attitudes at work both positive and negatively in productivity and employee retention. Interactive activities.
Fri., Feb 8, 2013 / 9:00 a.m. to 1:00 p.m.
Location: City of Sonora Fire Department
201 S. Shepherd St. Sonora, CA
Fee: $25
Communication in the Workplace
Communication is the key to customer service requests. Why then need it, when they need it and what their expectations are. The course will cover the c
ommunication skills of positive inquiry, nonverbal and verbal cues, and active listening skills. These key components of effective communication will be practiced during the session.
Fri.,
Mar 8, 2013 / 9:00 a.m. to 1:00 p.m.
Location: City of Sonora Fire Department
201 S. Shepherd St. Sonora, CA
Fee: $25
Generational Diversity
This is the first time in America’s history that four generations are working side by side. Cross generational teams face many challenges. One size does not fit all in the workplace any longer. This workshop will identify the generational barriers and how to overcome through communication and understanding. Interactive activies.
Fri.,
April 12, 2013 / 9:00 a.m. to 1:00 p.m.
Location: City of Sonora Fire Department
201 S. Shepherd St. Sonora, CA
Fee: $25
Decision Making and Problem Solving
Many employees face a constant barrage of workplace decisions and problems to be solved. Learn decision making styles, processes, and techniques and when they should be applied. Interactive activities in
creative problem solving.
Fri., May 10, 2013 / 9:00 a.m. to 1:00 p.m.
Location: City of Sonora Fire Department
201 S. Shepherd St. Sonora, CA
Fee: $25
